In Citizen Development, employees from the business departments modify, expand and create apps for their own use. In most cases, they do not even need any significant IT knowledge to do this. IT departments usually have mixed feelings about this development: on the one hand, they have no control over what the individual Citizen Developers create. On the other hand, Citizen Development provides an opportunity to reduce shadow IT in the company.

In this whitepaper, you will learn how IT departments can use Citizen Development to prevent users from looking for solutions in the shadows of IT and instead involve them in creating governance-compliant and valuable applications.