IT Demand Management
Complete transparency for all stakeholders ensures rapid decision-making
Request Demo
Managing IT requirements is a complex task in the enterprise. The challenge comes from numerous stakeholders and the interface with related disciplines such as project management and application management.
The Solution Template IT Demand Management elegantly combines these tasks through a seamless, process-driven user experience. IT requirements can be created and viewed with key high-level KPIs. In addition, IT requirements can be viewed in terms of application and business capability. A detailed scoring scheme enables a thorough evaluation of IT requirements. The IT requirements can be moved through the various phases via a workflow and handed over to project managers as a project.
Decision-making is facilitated by a range of capabilities for capturing, documenting, and evaluating IT requirements across different departments within an organization. Touchpoints for tasks such as application and portfolio management are included, providing a seamless user experience for multiple stakeholders.
IT requirements management involves multiple stakeholders: IT requirements managers, IT business partners, project managers, and executive management. Therefore, maximum transparency is required to make informed decisions. Assessment schemes are designed to provide a basis for this, and a certain amount of leeway for strategic decisions can be crucial. The Solution Template IT Demand Management combines all these functions.
Workflow-based
Workflow-driven user journey and workflow-based approval of IT requests
Comprehensive Rating System
A thorough, T-shirt-size-based scoring system helps evaluate and compare IT requirements
Transparency
Provides a visual representation of IT requirements and their associated applications and business functions
This Solution Template was developed by
Product Highlights
Easily add new IT requirements
Ability to add new IT Demands via a wizard. View key KPIs such as New IT Demands, Total IT Demands, and Number of IT Demands in Progress.
Overview of important KPIs for evaluating IT requirements
To evaluate IT requirements, this scorecard shows the most meaningful KPIs to get a high-level impression of the various IT requirements. The charts show the average ratings of the IT requirements and the effort vs. risk of specific IT requirements.
IT Requirements Evaluation Table
The specific evaluation overview allows you to evaluate IT requirements in terms of costs, resources, digitization value, etc. The evaluation is done in T-shirt sizes (S, M, L, XL). Users also can move IT requests to the next status, put them on hold, or cancel them.
Portfolio Overview for IT Needs
The portfolio view enables IT demand managers, IT business partners, or management to see which applications, business capabilities, and technologies are impacted by various IT requests. This can help them make business-driven decisions.
Benefits
Single Source of Truth
Store and track information for all IT needs in one system
Intuitive
Identify IT requirements that deliver the most value to the business
Efficient
Short lead time from creating IT requirements to approval and implementation
Organized
An organized meeting structure with all relevant stakeholders supports efficient decision-making when evaluating and approving IT requirements
Thought Out
Sophisticated, customizable workflows support the journey from creating an IT requirement to implementing the project
Simple
IT requirements are assessed based on risk, effort, and value, with each dimension supported by more detailed criteria: Effort, Risk, Portfolio Criticality, and Contribution to Digitization.
Overview
Facts
- Category: Project Management
- Developer: REDPOINT.TESEON GmbH, Dataciders QuinScape GmbH
- Compatibility: cplace 24.2
This Solution Template uses the cplace functionalities Low-Code Automations, Visualizations, Visual Domain Model, Roles & Permissions.
Required Licenses
The free use of this Solution Template is based on the licensing of the following products:
- cplace Platform: Professional or higher
- Premium Applications: Enterprise Board, Visual Roadmap, LOOMEO
