{"id":19645,"date":"2024-04-21T08:00:09","date_gmt":"2024-04-21T08:00:09","guid":{"rendered":"https:\/\/www.cplace.com\/?p=19645"},"modified":"2025-08-25T13:54:05","modified_gmt":"2025-08-25T13:54:05","slug":"guidelines-for-building-a-successful-citizen-development-framework","status":"publish","type":"post","link":"https:\/\/www.cplace.com\/en\/blog\/guidelines-for-building-a-successful-citizen-development-framework\/","title":{"rendered":"Empowerment in the Workplace: Guidelines for Building a Successful Citizen Development Framework\u00a0"},"content":{"rendered":"\t<section class=\"snk-section snk-section_slimOnSingle\">\n\t\t<div class=\"container container-sm\">\n\n\t\t\t\n\t\t\t\n\t\t\t\t<div class=\"row snk-textColumns\">\n\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW73260722 BCX4\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW73260722 BCX4\">Have you ever heard of Citizen Development or Low-Code and would like to find out how you can become successful as an organization? Do you want to avoid &#8220;<\/span><span class=\"NormalTextRun SCXW73260722 BCX4\">s<\/span><span class=\"NormalTextRun SCXW73260722 BCX4\">hadow IT&#8221; and duplication of work and take the right steps from the outset? In this blog post, our partner Tiba <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SpellingErrorHighlight SCXW73260722 BCX4\">Managementberatung<\/span><span class=\"NormalTextRun SCXW73260722 BCX4\"> provides tips on how to set up a successful Citizen Development framework.<\/span><\/span><span class=\"EOP SCXW73260722 BCX4\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t<\/section>\n\n\t\n\n\n<section class=\"snk-section snk-section_slim\">\n\t<div class=\"container container-sm\">\n\t\t<div class=\"snk-media snk-media_image\">\n\n\t\t\t<img decoding=\"async\" src=\"https:\/\/www.cplace.com\/wp-content\/uploads\/2024\/04\/cplace-blog-tiba-framework-media-only-1.jpg\" alt=\"Tiba Technologieberatung\" title=\"Tiba Technologieberatung\" \/>\t\t<\/div>\n\t\t\n\t<\/div>\n<\/section>\n\t\n\n\t<section class=\"snk-section snk-section_slimOnSingle snk-section_noTop\">\n\t\t<div class=\"container container-sm\">\n\n\t\t\t\n\t\t\t\n\t\t\t\t<div class=\"row snk-textColumns\">\n\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"none\">First, we would like to give a brief overview of what Citizen Development is and who can benefit from it. Basically, Citizen Development is intended to enable employees who do not have in-depth programming skills to develop their own digital solutions using Low-Code\/No-Code apps. By integrating Citizen Development into the business strategy, companies can make their processes more efficient and react more quickly to changing market requirements.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Does this mean that every employee should become a &#8220;Citizen Developer&#8221;? The answer is no. Citizen Development is an option for people who are interested in developing their own solutions and want to use the necessary tools and resources to do so.<\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t<\/section>\n\n\t\n\n\n<section class=\"snk-textMedia snk-textMedia_right snk-section snk-section_light\">\n\t<div class=\"container\">\n\t\t<div class=\"row snk-textMedia-inner\">\n\n\t\t\t<div class=\"col-12 col-md\">\n\t\t\t\t<div class=\"snk-textMedia-text\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p><b>Whitepaper<\/b><\/p>\n<h3>Fighting Shadow IT with Citizen Development<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<a class=\"snk-btn-link\" href=\"https:\/\/www.cplace.com\/en\/resource\/overcome-shadow-it-with-the-power-of-citizen-development-cplace\/\"\n\t\t\t\t\t\ttarget=\"_blank\"><span>\n\t\t\t\t\t\t\tDownload PDF \t\t\t\t\t\t<\/span><\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"col-12 col-md snk-textMedia-media\">\n\t\t\t\t<div class=\"snk-media snk-media_image\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.cplace.com\/wp-content\/uploads\/2024\/06\/cplace-citizen-dev-en-text-media.png\" alt=\"Citizen Development\" title=\"Citizen Development\" \/>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\t\n\n\t<section class=\"snk-section snk-section_slimOnSingle\">\n\t\t<div class=\"container container-sm\">\n\n\t\t\t\t\t\t\t<h2 class=\"snk-section-headline\">Challenges without a Framework or Underlying Governance<\/h2>\n\t\t\t\n\t\t\t\n\t\t\t\t<div class=\"row snk-textColumns\">\n\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW17090346 BCX4\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW17090346 BCX4\">Citizen Development offers efficient and innovative solutions to respond to the multitude of challenges in modern business areas. Nevertheless, a certain degree of control is essential from a corporate perspective, even if Citizen Development thrives on innovation and a certain degree of freedom for individual employees. If the organization does not create sufficient framework conditions that allow for effective management, this can have consequences. They are to be understood in detail as a form of shadow IT and are particularly questionable in the case of business-critical solutions:<\/span><\/span><span class=\"EOP SCXW17090346 BCX4\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"16\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Security risks<\/span><\/b><span data-contrast=\"none\">: If employees use Low-Code tools that are not monitored by the IT department, the applications developed could have security vulnerabilities. This can lead to data loss, data breaches and other security problems, possibly with legal consequences.\n<p><\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"16\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"><strong><span class=\"TextRun SCXW151185472 BCX4\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW151185472 BCX4\">Lack of quality control:<\/span><\/span><\/strong><span class=\"TextRun SCXW151185472 BCX4\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW151185472 BCX4\"> If Low-Code solutions are used for critical business processes that are not <\/span><span class=\"NormalTextRun SCXW151185472 BCX4\">monitored<\/span><span class=\"NormalTextRun SCXW151185472 BCX4\"> and controlled, this can lead to a lack of control over the company&#8217;s data and processes. This can lead to errors, <\/span><span class=\"NormalTextRun SCXW151185472 BCX4\">inconsistencies,<\/span><span class=\"NormalTextRun SCXW151185472 BCX4\"> and other problems.<\/span><\/span>\n<p><\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"16\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"none\">Personal knowledge:<\/span><\/b><span data-contrast=\"none\"> If the knowledge is only anchored in individual employees and, for example, there is no documentation of the application (processes, data sources, responsibilities, etc.), this leads to devastating consequences, especially for business-critical solutions. If the person responsible is not available, the entire process can come to a standstill.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\n<p><\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"16\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"none\">&#8220;Duplication of work&#8221; and lack of synergies:<\/span><\/b><span data-contrast=\"none\"> There is a lack of transparency due to a lack of control and non-existent central requirements for documentation and approval processes. Divisions and departments do not coordinate, which promotes data silos. In practice, it can often be observed that similar topics are processed separately in different areas and no synergies can be achieved. This can lead to different data statuses and consequently to gaps in reporting.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t<\/section>\n\n\t\n\n\t<section class=\"snk-section snk-section_slimOnSingle snk-section_noTop\">\n\t\t<div class=\"container container-sm\">\n\n\t\t\t\t\t\t\t<h2 class=\"snk-section-headline\">Tiba Citizen Development Framework: The Right Balance between Governance and Freedom <\/h2>\n\t\t\t\n\t\t\t\n\t\t\t\t<div class=\"row snk-textColumns\">\n\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW5970269 BCX4\">Tiba&#8217;s Citizen Development Framework offers an innovative approach to the challenges described above. Many companies do not have the time and resources to <\/span><span class=\"NormalTextRun SCXW5970269 BCX4\">initiate<\/span><span class=\"NormalTextRun SCXW5970269 BCX4\"> a full-scale adoption project. With our framework, we try to find a practical and pragmatic balance between the interests of the company and those of the citizen developers. The key elements of our framework are described in detail below.<\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t<\/section>\n\n\t\n\n\t<section class=\"snk-section snk-section_slimOnSingle snk-section_noTop\">\n\t\t<div class=\"container container-sm\">\n\n\t\t\t\t\t\t\t<h2 class=\"snk-section-headline\">Governance  <\/h2>\n\t\t\t\n\t\t\t\n\t\t\t\t<div class=\"row snk-textColumns\">\n\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Establishment of a Center of Excellence (CoE): <\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW188518433 BCX4\">A <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW188518433 BCX4\">CoE<\/span><span class=\"NormalTextRun SCXW188518433 BCX4\"> serves as <\/span><span class=\"NormalTextRun SCXW188518433 BCX4\">a central point<\/span><span class=\"NormalTextRun SCXW188518433 BCX4\"> for innovation and improvement and plays a crucial role in <\/span><span class=\"NormalTextRun SCXW188518433 BCX4\">maintaining<\/span><span class=\"NormalTextRun SCXW188518433 BCX4\"> IT sovereignty and avoiding shadow IT. It breaks geographical and organizational barriers and unites like-minded people with similar business goals. This encourages the sharing of knowledge and successes while ensuring standards and consistency through governance. By <\/span><span class=\"NormalTextRun SCXW188518433 BCX4\">establishing<\/span><span class=\"NormalTextRun SCXW188518433 BCX4\"> clear guidelines and processes, a consistent approach to developing solutions is ensured. This not only ensures quality assurance, but also <\/span><span class=\"NormalTextRun SCXW188518433 BCX4\">facilitates<\/span><span class=\"NormalTextRun SCXW188518433 BCX4\"> the scaling and reproducibility of successful projects. The <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW188518433 BCX4\">CoE<\/span><span class=\"NormalTextRun SCXW188518433 BCX4\"> can also provide support with technical issues, adherence to compliance guidelines or project implementation.<\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Documentation: <\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW237028663 BCX4\">Careful project documentation is essential for tracking progress, success, knowledge transfer and the improvement of future projects. Standardized documentation serves as a guide for teams, <\/span><span class=\"NormalTextRun SCXW237028663 BCX4\">stakeholders,<\/span><span class=\"NormalTextRun SCXW237028663 BCX4\"> and future Citizen Developers. It ensures the availability of important findings and supports the evaluation of project success and the effectiveness of Citizen Development by taking both qualitative and quantitative factors into account.<\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Maturity level and strategy:<\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW171758818 BCX4\">Development of a maturity model to assess the <\/span><span class=\"NormalTextRun SCXW171758818 BCX4\">status<\/span><span class=\"NormalTextRun SCXW171758818 BCX4\"> of Citizen Development and to define an individual growth and improvement strategy.<\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Security: <\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW187158736 BCX4\">Introduction of governance that covers security policies, data protection regulations and compliance requirements. This includes setting up processes to review and approve apps <\/span><span class=\"NormalTextRun SCXW187158736 BCX4\">to<\/span><span class=\"NormalTextRun SCXW187158736 BCX4\"> minimize security risks.<\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Roles and responsibilities: <\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW63776867 BCX4\">Clear definition of roles and responsibilities within the Citizen Development process, including the role of the Power Platform Coach, the IT <\/span><span class=\"NormalTextRun SCXW63776867 BCX4\">department,<\/span><span class=\"NormalTextRun SCXW63776867 BCX4\"> and the Citizen Developers.<\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Monitoring and controlling: <\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW253655502 BCX4\">Use of monitoring tools to <\/span><span class=\"NormalTextRun SCXW253655502 BCX4\">monitor<\/span><span class=\"NormalTextRun SCXW253655502 BCX4\"> the use and performance of solutions <\/span><span class=\"NormalTextRun SCXW253655502 BCX4\">to<\/span><span class=\"NormalTextRun SCXW253655502 BCX4\"> ensure compliance with standards and enable continuous improvements.<\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t<\/section>\n\n\t\n\n\t<section class=\"snk-section snk-section_slimOnSingle snk-section_noTop\">\n\t\t<div class=\"container container-sm\">\n\n\t\t\t\t\t\t\t<h2 class=\"snk-section-headline\">Training, Community and Support <\/h2>\n\t\t\t\n\t\t\t\n\t\t\t\t<div class=\"row snk-textColumns\">\n\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Central knowledge hub:<\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW62440088 BCX4\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW62440088 BCX4\">\u00a0It serves as a central source of information for guidelines, resources, training materials and exchanges within the community. An introductory area offers new Citizen Developers <\/span><span class=\"NormalTextRun SCXW62440088 BCX4\">an initial<\/span><span class=\"NormalTextRun SCXW62440088 BCX4\"> orientation. There is also an overview of available tools as well as basic concepts and techniques that are possible or necessary for the successful implementation of Citizen Development projects. This includes an introduction to Low-Code and No-Code platforms, an explanation of best practices and knowledge of how to integrate these new tools into existing business processes.<\/span><\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>FAQs:<\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Typical questions from beginners are answered there, e.g. &#8220;What requirements should I have?&#8221;; &#8220;Is Citizen Development also something for professional developers?&#8221; etc.<\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>First steps: <\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW239980619 BCX4\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW239980619 BCX4\">These are tutorials, crash courses on data sources, data quality, databases, <\/span><span class=\"NormalTextRun SCXW239980619 BCX4\">terms,<\/span><span class=\"NormalTextRun SCXW239980619 BCX4\"> and principles as well as self-learning opportunities (selected learning paths and modules, YouTube channels, etc.). A practical &#8220;hands-on&#8221; approach is preferred, which should accelerate the learning curve and enable the direct application of the skills learned.<\/span><\/span><span class=\"EOP SCXW239980619 BCX4\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Implementation and best practices: <\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW61004273 BCX4\">For advanced learners, there is content on learning resources and best practices. We also provide guidelines for implementation. In addition, we provide an application process for apps \u2013 it helps to <\/span><span class=\"NormalTextRun SCXW61004273 BCX4\">determine<\/span><span class=\"NormalTextRun SCXW61004273 BCX4\"> whether official approval of the project is necessary. This section also repeats content learned, <\/span><span class=\"NormalTextRun SCXW61004273 BCX4\">consolidates<\/span><span class=\"NormalTextRun SCXW61004273 BCX4\"> knowledge and initiates implementation. The starter kits are structured in such a way that even interested employees without in-depth technical knowledge can quickly find their way around and start developing their own solutions.<\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Citizen Developer Community:<\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW42273494 BCX4\">A network of Citizen Developers from different specialist areas and levels of experience provides a platform for sharing experiences, success stories and best practices. Multipliers and champions within the community share their knowledge, <\/span><span class=\"NormalTextRun SCXW42273494 BCX4\">inspire<\/span><span class=\"NormalTextRun SCXW42273494 BCX4\"> and promote a culture of continuous improvement and innovation. Regular meetings, workshops and projects support the learning and continuous development of the members, who are supported technically and organizationally by the resources provided.<\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Coaching:<\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Offer of specialized coaching sessions by experts who directly support and advise citizen developers in specific use cases.<\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Open consultation hours:<\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW73751498 BCX4\">Establish<\/span><span class=\"NormalTextRun SCXW73751498 BCX4\"> regular consultation hours where employees have direct access to expert knowledge and practical support.<\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t<\/section>\n\n\t\n\n\n<section class=\"snk-textMedia snk-textMedia_right snk-section snk-section_light\">\n\t<div class=\"container\">\n\t\t<div class=\"row snk-textMedia-inner\">\n\n\t\t\t<div class=\"col-12 col-md\">\n\t\t\t\t<div class=\"snk-textMedia-text\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p><b><span class=\"TextRun SCXW209107451 BCX4\" lang=\"DE-DE\" xml:lang=\"DE-DE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW209107451 BCX4\"><span class=\"TextRun SCXW227961335 BCX4\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW227961335 BCX4\">Developing solutions without programming<\/span><\/span><span class=\"EOP SCXW227961335 BCX4\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:259}\">\u00a0<\/span><\/span><\/span><\/b><\/p>\n<h3><span class=\"TextRun SCXW88270600 BCX4\" lang=\"DE-DE\" xml:lang=\"DE-DE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW88270600 BCX4\"><span class=\"TextRun SCXW121857097 BCX4\" lang=\"DE-DE\" xml:lang=\"DE-DE\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW121857097 BCX4\">c<span class=\"NormalTextRun SpellingErrorV2Themed SCXW143554105 BCX4\">place<\/span><span class=\"NormalTextRun SCXW143554105 BCX4\"> \u2013 the platform for Citizen Developers<\/span><\/span><\/span><\/span><\/span><\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<a class=\"snk-btn-link\" href=\"https:\/\/www.cplace.com\/en\/product\/customize-cplace\/\"\n\t\t\t\t\t\ttarget=\"_self\"><span>\n\t\t\t\t\t\t\tLearn more\t\t\t\t\t\t<\/span><\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"col-12 col-md snk-textMedia-media\">\n\t\t\t\t<div class=\"snk-media snk-media_image\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.cplace.com\/wp-content\/uploads\/2024\/04\/cplace-cititzen-dev-circle-text-media-1.jpg\" alt=\"Citizen Development\" title=\"Resource Center\" \/>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\t\n\n\t<section class=\"snk-section snk-section_slimOnSingle\">\n\t\t<div class=\"container container-sm\">\n\n\t\t\t\t\t\t\t<h2 class=\"snk-section-headline\">Development, Processes and <nobr>Innovation<\/nobr><\/h2>\n\t\t\t\n\t\t\t\n\t\t\t\t<div class=\"row snk-textColumns\">\n\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Sharing templates:<\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW95705960 BCX4\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW95705960 BCX4\">Access to a central platform that provides tools and ready-made templates to simplify the development process. This includes, for example, design templates that specify a certain standardized structure.<\/span><\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Innovation and idea management: <\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW152457949 BCX4\">Implementation of an idea management system that enables the collection and evaluation of innovation proposals and encourages Citizen Developers to develop <\/span><span class=\"NormalTextRun SCXW152457949 BCX4\">new solutions<\/span><span class=\"NormalTextRun SCXW152457949 BCX4\"> in collaboration with IT.<\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Application app:<\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW104123422 BCX4\">Setting up an app for applying for business-critical solutions and citizen developer projects. <\/span><span class=\"NormalTextRun SCXW104123422 BCX4\">Important information<\/span><span class=\"NormalTextRun SCXW104123422 BCX4\"> can be recorded and approvals by the <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW104123422 BCX4\">CoE<\/span><span class=\"NormalTextRun SCXW104123422 BCX4\">\/IT can be <\/span><span class=\"NormalTextRun SCXW104123422 BCX4\">facilitated<\/span><span class=\"NormalTextRun SCXW104123422 BCX4\"> and standardized, <\/span><span class=\"NormalTextRun AdvancedProofingIssueV2Themed SCXW104123422 BCX4\">taking into account<\/span><span class=\"NormalTextRun SCXW104123422 BCX4\"> guidelines and governance policies.<\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>App showcases, hackathons, lighthouse projects, success stories and use cases:<\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW220003030 BCX4\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW220003030 BCX4\">Presentation of inspiring success stories and practical application examples as a guide and motivation for other teams. They offer teams and creators the opportunity to present their creations, learn from each other and actively drive digital transformation forward.<\/span><\/span><span class=\"EOP SCXW220003030 BCX4\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t<\/section>\n\n\t\n\n\t<section class=\"snk-section snk-section_slimOnSingle snk-section_noTop\">\n\t\t<div class=\"container container-sm\">\n\n\t\t\t\t\t\t\t<h2 class=\"snk-section-headline\">Culture and Change Management <\/h2>\n\t\t\t\n\t\t\t\n\t\t\t\t<div class=\"row snk-textColumns\">\n\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Identify an executive sponsor:<\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW113370103 BCX4\">Choosing a dedicated executive sponsor is critical as adoption goes far beyond a pure technology project. An executive sponsor should communicate the strategic vision and priorities and lead by example by <\/span><span class=\"NormalTextRun SCXW113370103 BCX4\">utilizing<\/span><span class=\"NormalTextRun SCXW113370103 BCX4\"> the platform in line with adoption goals.<\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Build up &#8220;champions&#8221;:<\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW107589144 BCX4\">Identify<\/span><span class=\"NormalTextRun SCXW107589144 BCX4\"> and promote key people within your organization who act as role models and multipliers for Citizen Development.<\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Expect resistance: <\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW240356253 BCX4\">Resistance to change is normal and should be addressed proactively. By uncovering resistance, you can show empathy, address <\/span><span class=\"NormalTextRun SCXW240356253 BCX4\">objections<\/span><span class=\"NormalTextRun SCXW240356253 BCX4\"> and break down barriers. Open dialog and involving employees in the change process can help overcome resistance and ensure a successful introduction of Citizen Development.<\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t<\/section>\n\n\t\n\n\t<section class=\"snk-section snk-section_slimOnSingle snk-section_noTop\">\n\t\t<div class=\"container container-sm\">\n\n\t\t\t\t\t\t\t<h2 class=\"snk-section-headline\">Conclusion<\/h2>\n\t\t\t\n\t\t\t\n\t\t\t\t<div class=\"row snk-textColumns\">\n\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW163271400 BCX4\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW163271400 BCX4\">Citizen Development will play <\/span><span class=\"NormalTextRun SCXW163271400 BCX4\">a central role<\/span><span class=\"NormalTextRun SCXW163271400 BCX4\"> in the digitalization of companies in the future, as it offers new opportunities for productivity and competitiveness. The Tiba Citizen Development Framework supports companies by enabling employees to develop their own solutions. The framework is a flexible basis for current and future transformation in Citizen Development, combined with advanced technologies. We encourage dialog about the potential of Citizen Development and the Tiba Framework to explore individual solutions and implementation strategies.<\/span><\/span><span class=\"EOP SCXW163271400 BCX4\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t<\/section>\n\n\t\n\n\n<section class=\"snk-textMedia snk-textMedia_right snk-section snk-section_dark\">\n\t<div class=\"container\">\n\t\t<div class=\"row snk-textMedia-inner\">\n\n\t\t\t<div class=\"col-12 col-md\">\n\t\t\t\t<div class=\"snk-textMedia-text\">\n\t\t\t\t\t\t\t\t\t<h2>\n\t\t\t\t\t\tAbout the Author\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW34809640 BCX4\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW34809640 BCX4\">Iven Timmermann, Senior Digital Consultant, Tiba <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SpellingErrorHighlight SCXW34809640 BCX4\">Managementberatung<\/span> <span class=\"NormalTextRun SCXW34809640 BCX4\">\u202f<\/span><\/span><span class=\"EOP SCXW34809640 BCX4\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span class=\"TextRun SCXW202148829 BCX4\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW202148829 BCX4\">Tiba <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW202148829 BCX4\">Managementberatung<\/span><span class=\"NormalTextRun SCXW202148829 BCX4\"> specializes in transformation, agility, project, process and change management. With over 30 years of experience, we provide holistic consulting and training based on the success factors of people &amp; mindset, organization &amp; culture, processes &amp; <\/span><span class=\"NormalTextRun SCXW202148829 BCX4\">methods<\/span><span class=\"NormalTextRun SCXW202148829 BCX4\"> and technology &amp; tools.<\/span><\/span><span class=\"EOP SCXW202148829 BCX4\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<a class=\"snk-btn-link\" href=\"https:\/\/www.tiba.de\/en\/\"\n\t\t\t\t\t\ttarget=\"_self\"><span>\n\t\t\t\t\t\t\tHomepage of Tiba Managementberatung\t\t\t\t\t\t<\/span><\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"col-12 col-md snk-textMedia-media\">\n\t\t\t\t<div class=\"snk-media snk-media_image\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.cplace.com\/wp-content\/uploads\/2024\/04\/cplace-blog-tiba-framework-autoren.jpg\" alt=\"Iven Timmermann\" title=\"Iven Timmermann\" \/>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\t","protected":false},"excerpt":{"rendered":"<p>In this blog post, Tiba Managementberatung provides tips on how to set up a Citizen Development framework. <\/p>\n","protected":false},"author":17,"featured_media":19634,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[1],"tags":[],"posts_format":[48],"posts_topic":[169,50],"class_list":["post-19645","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-unkategorisiert","posts_format-article-en","posts_topic-citizen-development-en","posts_topic-cplace-community-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.3 (Yoast SEO v28.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Guidelines for Building a Successful Citizen Development Framework | cplace<\/title>\n<meta name=\"description\" content=\"In this blog post, our partner Tiba Technologieberatung provides tips on how to set up a successful Citizen Development framework.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cplace.com\/en\/blog\/guidelines-for-building-a-successful-citizen-development-framework\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"cplace is the AI-powered PPM software for enterprises\" \/>\n<meta property=\"og:description\" content=\"cplace is AI-powered PPM software for enterprises, built on an adaptive, modular platform that fits the way your organization actually works. Your teams move faster. Your decisions get sharper. Your portfolio performs.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.cplace.com\/en\/blog\/guidelines-for-building-a-successful-citizen-development-framework\/\" \/>\n<meta property=\"og:site_name\" content=\"cplace\" \/>\n<meta property=\"article:published_time\" content=\"2024-04-21T08:00:09+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-25T13:54:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.cplace.com\/wp-content\/uploads\/2024\/04\/cplace-blog-tiba-framework-overview.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1160\" \/>\n\t<meta property=\"og:image:height\" content=\"725\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Julia Gerstner\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Julia Gerstner\" \/>\n\t<meta name=\"twitter:label2\" 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