{"id":14751,"date":"2023-11-27T09:09:24","date_gmt":"2023-11-27T09:09:24","guid":{"rendered":"https:\/\/www.cplace.com\/glossary\/citizen-developement\/"},"modified":"2025-09-03T12:28:45","modified_gmt":"2025-09-03T12:28:45","slug":"citizen-development","status":"publish","type":"page","link":"https:\/\/www.cplace.com\/en\/glossary\/citizen-development\/","title":{"rendered":"Glossar &#8211; Citizen Development"},"content":{"rendered":"<!--Start Small Stage -->\n\t\t<section class=\"snk-stage snk-stage_small snk-section snk-section_slim snk-section_dark\">\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"col-12 col-md-6\">\n\t\t\t\t\t\t<div class=\"snk-stage-copy\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<h1>Citizen Developement<\/h1>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"col-12 col-md-6 snk-stage-mediaCol\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.cplace.com\/wp-content\/uploads\/2024\/01\/cplace-glossar-header-stage-small.webp\" alt=\"cplace Glossary\" title=\"cplace Glossary\" \/>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\n\n\n\n<!-- { large } -->\n<!-- { default } -->\n<!-- {  } -->\n\t<section class=\"snk-section snk-section_slimOnSingle\">\n\t\t<div class=\"container\">\n\t\t\t<div class=\"snk-textBlock\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t<h2>What is Citizen Development? <\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW10362558 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW10362558 BCX0\">Citizen Development was introduced to <\/span><span class=\"NormalTextRun SCXW10362558 BCX0\">assist<\/span><span class=\"NormalTextRun SCXW10362558 BCX0\"> businesses with long-standing challenges, including issues such as lengthy queues for IT tasks, a shortage of developers, and <\/span><span class=\"NormalTextRun SCXW10362558 BCX0\">high costs<\/span><span class=\"NormalTextRun SCXW10362558 BCX0\"> associated with software development. Moreover, businesses need to adapt to rapidly changing business situations \u2013 often faster than their software and systems can keep up with. <\/span><\/span><\/p>\n<p><span class=\"TextRun SCXW10362558 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW10362558 BCX0\">Citizen Development aims to relieve the IT department and enables a business unit to create its own applications without having to seek help from IT. Sometimes, the term &#8220;Citizen Development&#8221; is misunderstood <\/span><span class=\"NormalTextRun SCXW10362558 BCX0\">and<\/span><span class=\"NormalTextRun SCXW10362558 BCX0\"> confused with &#8220;Shadow IT.&#8221;<\/span><\/span><span class=\"EOP SCXW10362558 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h3>Contents<\/h3>\n<ol>\n<li><a href=\"https:\/\/www.cplace.com\/en\/glossary\/citizen-development\/#definition\">Definition of Citizen Developement<\/a><\/li>\n<li><a href=\"https:\/\/www.cplace.com\/en\/glossary\/citizen-development\/#cd-vs-shadow-it\">Citizen Developement vs. Shadow IT: an overview<\/a><\/li>\n<li><a href=\"https:\/\/www.cplace.com\/en\/glossary\/citizen-development\/#citizen-developer\">What does a Citizen Developer do?<\/a><\/li>\n<li><a href=\"https:\/\/www.cplace.com\/en\/glossary\/citizen-development\/#applications\">Applications of Citizen Developement<\/a><\/li>\n<li><a href=\"https:\/\/www.cplace.com\/en\/glossary\/citizen-development\/#advantages\">Advantages of Citizen Developement<\/a><\/li>\n<li><a href=\"https:\/\/www.cplace.com\/en\/glossary\/citizen-development\/#disadvantages\">Disadvantages of Citizen Developement<\/a><\/li>\n<li><a href=\"https:\/\/www.cplace.com\/en\/glossary\/citizen-development\/#tools\">Citizen Developement Tools<\/a><\/li>\n<li><a href=\"https:\/\/www.cplace.com\/en\/glossary\/citizen-development\/#conclusion\">Conclusion on Citizen Developement<\/a><\/li>\n<\/ol>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\t\n\n\n<section class=\"snk-textMedia snk-textMedia_right snk-section snk-section_dark\" id='definition'>\n\t<div class=\"container\">\n\t\t<div class=\"row snk-textMedia-inner\">\n\n\t\t\t<div class=\"col-12 col-md\">\n\t\t\t\t<div class=\"snk-textMedia-text\">\n\t\t\t\t\t\t\t\t\t<h2>\n\t\t\t\t\t\tDefinition of Citizen Development\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW104091139 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW104091139 BCX0\">Citizen Development refers to the process in which individuals without extensive programming skills independently create applications and software solutions using specialized platforms known as Citizen Development Tools. These user-friendly tools <\/span><span class=\"NormalTextRun SCXW104091139 BCX0\">facilitate<\/span><span class=\"NormalTextRun SCXW104091139 BCX0\"> visual development, often employing low-code or no-code approaches. The goal is to empower professionals from various business domains to <\/span><span class=\"NormalTextRun SCXW104091139 BCX0\">quickly and efficiently develop customized solutions<\/span><span class=\"NormalTextRun SCXW104091139 BCX0\"> without immediate reliance on the IT department. Collaboration with IT, however, <\/span><span class=\"NormalTextRun SCXW104091139 BCX0\">remains<\/span><span class=\"NormalTextRun SCXW104091139 BCX0\"> crucial to ensure security standards and integration aspects.<\/span><\/span><span class=\"EOP SCXW104091139 BCX0\" data-ccp-props=\"{&quot;335551550&quot;:2,&quot;335551620&quot;:2}\">\u00a0<\/span><\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"col-12 col-md snk-textMedia-media\">\n\t\t\t\t<div class=\"snk-media snk-media_image\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.cplace.com\/wp-content\/uploads\/2023\/11\/cplace-rollenbeschreibung-einsteiger-sticky-scrolling.png\" alt=\"Was ist Citizen Development?\" title=\"cplace-rollenbeschreibung-einsteiger-sticky-scrolling\" \/>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\t\n\n\n\n<!-- {  } -->\n<!-- {  } -->\n<!-- {  snk-section_noBtm } -->\n\t<section class=\"snk-section snk-section_slimOnSingle snk-section_noBtm snk-section_center\" id='cd-vs-shadow-it'>\n\t\t<div class=\"container\">\n\t\t\t<div class=\"snk-textBlock\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t<h2>Citizen Development vs. Shadow IT: an overview <\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">Citizen Development and Shadow IT are two distinct approaches to managing IT resources within companies.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The term <\/span><b><span data-contrast=\"auto\">Shadow IT<\/span><\/b><span data-contrast=\"auto\"> refers to the unauthorized use of IT resources, applications, or devices within an organization without formal approval or oversight from the IT department. These activities often occur without structure and collaboration with IT, leading to security risks and incompatibilities.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">On the other hand, <\/span><b><span data-contrast=\"auto\">Citizen Development<\/span><\/b><span data-contrast=\"auto\"> is a structured practice where employees without extensive programming skills collaborate with the IT department to create applications. This is typically done using specialized tools and follows clear guidelines to ensure security and integration.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The main difference lies in authorization and structure: Citizen Development is a deliberate, formal collaboration with IT, whereas Shadow IT happens informally and without approval. Overall, both approaches take different paths in handling technological resources within companies.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.cplace.com\/en\/resource\/video-citizen-development-the-daimler-truck-way\/\" target=\"_self\" class=\"snk-btn-secondary_arrow\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" viewBox=\"0 0 36 36\" fill=\"none\"><path fill=\"currentColor\" d=\"M18.363 6.589 16.63 8.32l8.192 8.193-17.63-.002v2.452l17.63-.002-8.19 8.19 1.732 1.733 11.148-11.147-11.15-11.15Z\"\/><\/svg><span>Citizen Development at Daimler Truck<\/span><\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\t\n\n\n<section class=\"snk-textMedia snk-textMedia_right snk-section\" id='citizen-developer'>\n\t<div class=\"container\">\n\t\t<div class=\"row snk-textMedia-inner\">\n\n\t\t\t<div class=\"col-12 col-md\">\n\t\t\t\t<div class=\"snk-textMedia-text\">\n\t\t\t\t\t\t\t\t\t<h2>\n\t\t\t\t\t\tWhat does a Citizen Developer do? \t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW140448223 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW140448223 BCX0\">Citizen Developers are professionals within a company who, despite lacking specific IT or programming <\/span><span class=\"NormalTextRun SCXW140448223 BCX0\">expertise<\/span><span class=\"NormalTextRun SCXW140448223 BCX0\">, <\/span><span class=\"NormalTextRun SCXW140448223 BCX0\">can create<\/span><span class=\"NormalTextRun SCXW140448223 BCX0\"> software-based applications for their business unit. These so-called business unit developers are technically savvy and often <\/span><span class=\"NormalTextRun SCXW140448223 BCX0\">leverage<\/span><span class=\"NormalTextRun SCXW140448223 BCX0\"> supportive tools like Low-Code platforms to develop applications easily, often following a modular approach. Unlike professional software developers, Citizen Developers do not have formal training in software development. Instead, they use their domain-specific <\/span><span class=\"NormalTextRun SCXW140448223 BCX0\">expertise<\/span><span class=\"NormalTextRun SCXW140448223 BCX0\"> to create applications that meet the specific requirements and processes of their respective business unit. Through this approach, they can quickly respond to the needs of their department and develop customized software solutions.<\/span><\/span><span class=\"EOP SCXW140448223 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"col-12 col-md snk-textMedia-media\">\n\t\t\t\t<div class=\"snk-media snk-media_image\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.cplace.com\/wp-content\/uploads\/2023\/08\/cplace-next-gen-ppm-co-creation-stage-medium.png\" alt=\"Co-Creation with cplace\" title=\"Co-Creation with cplace\" \/>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\t\n\n\n<section class=\"snk-textMedia snk-textMedia_left snk-section\">\n\t<div class=\"container\">\n\t\t<div class=\"row snk-textMedia-inner\">\n\n\t\t\t<div class=\"col-12 col-md\">\n\t\t\t\t<div class=\"snk-textMedia-text\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW93315299 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW93315299 BCX0\">The foundation of business unit development is the use of so-called Low-Code and No-Code platforms (LCNC). Instead of conventional programming languages, also known as Pro-Code systems, these standardized tools <\/span><span class=\"NormalTextRun SCXW93315299 BCX0\">provide<\/span><span class=\"NormalTextRun SCXW93315299 BCX0\"> graphical models, predefined widgets, visual input options, reusable templates, and simple script syntax. With these elements, Citizen Developers can independently, quickly, cost-effectively, and intuitively implement the desired features for applications. No-Code platforms <\/span><span class=\"NormalTextRun SCXW93315299 BCX0\">eliminate<\/span><span class=\"NormalTextRun SCXW93315299 BCX0\"> text-based programming entirely, while in Low-Code apps, business units can also integrate self-written code statements.<\/span><\/span><span class=\"EOP SCXW93315299 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"col-12 col-md snk-textMedia-media\">\n\t\t\t\t<div class=\"snk-media snk-media_image\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.cplace.com\/wp-content\/uploads\/2023\/11\/cplace-NGPPM-vernetzung-text-media_P.jpg\" alt=\"In n Low-Code-Apps k\u00f6nnen Fachbereiche auch selbst geschriebene Code-Statements integrieren\" title=\"cplace-NGPPM-vernetzung-text-media_P\" \/>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\t\n\n\n\n<!-- {  } -->\n<!-- {  } -->\n<!-- {  snk-section_noBtm } -->\n\t<section class=\"snk-section snk-section_slimOnSingle snk-section_noBtm snk-section_center\" id='applications'>\n\t\t<div class=\"container\">\n\t\t\t<div class=\"snk-textBlock\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t<h2>Applications of Citizen Development <\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW37204958 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW37204958 BCX0\">Citizen Development is applied in various areas, as employees without formal IT or programming training can develop their own software-based solutions.<\/span><\/span><span class=\"EOP SCXW37204958 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\t\n\n\t<section class=\"snk-section snk-section_slimOnSingle\">\n\t\t<div class=\"container\">\n\n\t\t\t\n\t\t\t\n\t\t\t\t<div class=\"row snk-textColumns\">\n\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 col-md-6 col-lg-4 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.cplace.com\/wp-content\/uploads\/2023\/08\/icon_multiple-stars-58.svg\" alt=\"Icon Multiple Stars\" title=\"icon_multiple-stars-58\" class=\"snk-textBlock-icon\" \/>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Process automation<\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW116317588 BCX0\">B<\/span><span class=\"NormalTextRun SCXW116317588 BCX0\">usiness unit developers can create applications to automate manual processes, save time, and reduce errors. This can include tasks such as data entry, approval workflows, or notifications.<\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 col-md-6 col-lg-4 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.cplace.com\/wp-content\/uploads\/2023\/08\/icon_content-statistic-56.svg\" alt=\"Icon Content Statistic\" title=\"icon_content-statistic-56\" class=\"snk-textBlock-icon\" \/>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Data visualization and reporting<\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW18107488 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW18107488 BCX0\">Citizen Developers can develop dashboards and reporting systems to visualize data from various sources and support business decisions.<\/span><\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 col-md-6 col-lg-4 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.cplace.com\/wp-content\/uploads\/2023\/08\/icon_business-handshake-6.svg\" alt=\"Icon Business Handshake \" title=\"icon_business-handshake-6\" class=\"snk-textBlock-icon\" \/>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Customer Relationship Management (CRM)<\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW44627570 BCX0\">Citizen Developers can create applications tailored to the specific requirements of customer relationship management to improve customer interaction and <\/span><span class=\"NormalTextRun SCXW44627570 BCX0\">optimize<\/span><span class=\"NormalTextRun SCXW44627570 BCX0\"> the sales process.<\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 col-md-6 col-lg-4 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.cplace.com\/wp-content\/uploads\/2023\/08\/icon_task-list-14.svg\" alt=\"Icon Task List 14\" title=\"icon_task-list-14\" class=\"snk-textBlock-icon\" \/>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Inventory and resource management<\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW144406545 BCX0\">A<\/span><span class=\"NormalTextRun SCXW144406545 BCX0\">pplications for tracking inventory, resources, and stocks can be created by Citizen Developers to increase efficiency in various areas of the business.<\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 col-md-6 col-lg-4 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.cplace.com\/wp-content\/uploads\/2023\/08\/icon_class-lesson-16.svg\" alt=\"Icon class Lesson\" title=\"icon_class-lesson-16\" class=\"snk-textBlock-icon\" \/>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>E-Learning and Training<\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW90642986 BCX0\">Citizen Developers can create interactive training applications to <\/span><span class=\"NormalTextRun SCXW90642986 BCX0\">facilitate<\/span><span class=\"NormalTextRun SCXW90642986 BCX0\"> employee access to learning materials and <\/span><span class=\"NormalTextRun SCXW90642986 BCX0\">optimize<\/span><span class=\"NormalTextRun SCXW90642986 BCX0\"> training processes.<\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 col-md-6 col-lg-4 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.cplace.com\/wp-content\/uploads\/2023\/08\/icon_graph-bar-increase-75-1.svg\" alt=\"Icon Graph Bar Increase\" title=\"Icon Graph Bar Increase\" class=\"snk-textBlock-icon\" \/>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Project management<\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW210905919 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW210905919 BCX0\">D<\/span><span class=\"NormalTextRun SCXW210905919 BCX0\">eveloping applications to manage projects, tasks, and schedules allows Citizen Developers to support and improve project-related processes.<\/span><\/span><span class=\"EOP SCXW210905919 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 col-md-6 col-lg-4 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.cplace.com\/wp-content\/uploads\/2023\/08\/icon_folder-check-77.svg\" alt=\"Icon Folder Check\" title=\"Icon Folder Check\" class=\"snk-textBlock-icon\" \/>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Compliance and documentation<\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW21448934 BCX0\">Citizen Developers can create applications that <\/span><span class=\"NormalTextRun SCXW21448934 BCX0\">facilitate<\/span><span class=\"NormalTextRun SCXW21448934 BCX0\"> compliance with regulations and the documentation of business processes, which is particularly important in regulated industries.<\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 col-md-6 col-lg-4 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.cplace.com\/wp-content\/uploads\/2023\/08\/icon_user-multiple-group-43-1.svg\" alt=\"Icon User Multiple Group\" title=\"Icon User Multiple Group\" class=\"snk-textBlock-icon\" \/>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Personnel management<\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW176944760 BCX0\">D<\/span><span class=\"NormalTextRun SCXW176944760 BCX0\">eveloping applications to manage personnel information, working hours, and leave requests can support the HR department in its tasks.<\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 col-md-6 col-lg-4 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.cplace.com\/wp-content\/uploads\/2023\/08\/icon_lightbulb-on-66.svg\" alt=\"Icon Lightbulb On\" title=\"icon_lightbulb-on-66\" class=\"snk-textBlock-icon\" \/>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Customer support and helpdesk<\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW90481068 BCX0\">B<\/span><span class=\"NormalTextRun SCXW90481068 BCX0\">usiness unit developers can create applications to <\/span><span class=\"NormalTextRun SCXW90481068 BCX0\">optimize<\/span><span class=\"NormalTextRun SCXW90481068 BCX0\"> customer support and helpdesk processes by providing employees with tools to efficiently handle inquiries.<\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 col-md-6 col-lg-4 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.cplace.com\/wp-content\/uploads\/2023\/08\/icon_annoncement-megaphone-39.svg\" alt=\"Icon Annoncement Megaphone\" title=\"Icon Annoncement Megaphone\" class=\"snk-textBlock-icon\" \/>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Marketing campaigns<\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW132109659 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW132109659 BCX0\">Citizen Developers can create applications to track marketing activities, plan campaigns, and analyze results.<\/span><\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t<\/section>\n\n\t\n\n\n\n<!-- {  } -->\n<!-- {  } -->\n<!-- {  snk-section_noBtm } -->\n\t<section class=\"snk-section snk-section_slimOnSingle snk-section_noBtm snk-section_center\" id='advantages'>\n\t\t<div class=\"container\">\n\t\t\t<div class=\"snk-textBlock\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t<h2>Advantages of Citizen Development <\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW56594476 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW56594476 BCX0\">Citizen Development contributes to enhancing a company&#8217;s agility, efficiency, and innovation by enabling employees to actively <\/span><span class=\"NormalTextRun SCXW56594476 BCX0\">participate<\/span><span class=\"NormalTextRun SCXW56594476 BCX0\"> in application development. Several benefits for the company can be derived from this.<\/span><\/span><\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\t\n\n\t<section class=\"snk-section snk-section_slimOnSingle\">\n\t\t<div class=\"container\">\n\n\t\t\t\n\t\t\t\n\t\t\t\t<div class=\"row snk-textColumns\">\n\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 col-md-6 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Faster application development<\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW94288392 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW94288392 BCX0\">Citizen Development allows employees to create applications without extensive programming knowledge. This significantly speeds up the development process as there is no dependency on specialized IT teams.<\/span><\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 col-md-6 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Increased efficiency<\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">Involving employees from business units in application development results in solutions tailored precisely to the specific requirements and processes of a team. This leads to more efficient workflows and better alignment with user needs.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 col-md-6 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Cost efficiency<\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW201790455 BCX0\">T<\/span><span class=\"NormalTextRun SCXW201790455 BCX0\">he use of Citizen Development can be more cost-effective than hiring professional developers. Employees can independently create applications without the need for external resources, resulting in cost savings.<\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 col-md-6 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Agility and flexibility<\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW84317209 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW84317209 BCX0\">Citizen Development enables an agile response to changing requirements and business environments. Employees can quickly <\/span><span class=\"NormalTextRun SCXW84317209 BCX0\">adjust<\/span><span class=\"NormalTextRun SCXW84317209 BCX0\"> their applications without waiting for the availability of external developers.<\/span><\/span><span class=\"EOP SCXW84317209 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 col-md-6 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Promotion of innovation<\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW125923477 BCX0\">A<\/span><span class=\"NormalTextRun SCXW125923477 BCX0\">ctive involvement of employees in application development fosters a culture of innovation. Employees <\/span><span class=\"NormalTextRun SCXW125923477 BCX0\">can<\/span><span class=\"NormalTextRun SCXW125923477 BCX0\"> find and implement creative solutions to their specific challenges.<\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 col-md-6 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Better understanding of business processes<\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW225828201 BCX0\">Citizen <\/span><span class=\"NormalTextRun SCXW225828201 BCX0\">D<\/span><span class=\"NormalTextRun SCXW225828201 BCX0\">evelopers working in their respective business units have a deep understanding of business processes and requirements. This leads to applications better aligned with the company&#8217;s needs.<\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 col-md-6 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Reduced IT workload<\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW74337319 BCX0\">B<\/span><span class=\"NormalTextRun SCXW74337319 BCX0\">y <\/span><span class=\"NormalTextRun SCXW74337319 BCX0\">leveraging<\/span><span class=\"NormalTextRun SCXW74337319 BCX0\"> Citizen Development, IT departments can be relieved as business unit employees can create smaller applications independently. IT can focus on more complex development projects.<\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 col-md-6 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Promotion of team collaboration<\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW198208395 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW198208395 BCX0\">Citizen Development promotes collaboration between different departments. Employees can collaborate on the development of applications, leading to improved communication and teamwork.<\/span><\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 col-md-6 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Accelerated digital transformation<\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW248373857 BCX0\">T<\/span><span class=\"NormalTextRun SCXW248373857 BCX0\">he ability for employees to develop applications themselves contributes to accelerating digital transformation. Companies can respond more quickly to new technological requirements and implement innovative solutions.<\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 col-md-6 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Reduction of bottlenecks<\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW181113021 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW181113021 BCX0\">By distributing development tasks to employees in various departments, bottlenecks in software development can be reduced. This allows for <\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW181113021 BCX0\">a faster<\/span><span class=\"NormalTextRun SCXW181113021 BCX0\"> implementation of ideas and projects.<\/span><\/span><span class=\"EOP SCXW181113021 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t<\/section>\n\n\t\n\n\n\n<!-- {  } -->\n<!-- {  } -->\n<!-- {  snk-section_noBtm } -->\n\t<section class=\"snk-section snk-section_slimOnSingle snk-section_noBtm snk-section_center\" id='disadvantages'>\n\t\t<div class=\"container\">\n\t\t\t<div class=\"snk-textBlock\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t<h2>Disadvantages of Citizen Development <\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW237560758 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW237560758 BCX0\">At the same time, the disadvantages of Citizen Development are important considerations that should be <\/span><span class=\"NormalTextRun SCXW237560758 BCX0\">considered<\/span><span class=\"NormalTextRun SCXW237560758 BCX0\"> when implementing this method to minimize potential risks.<\/span><\/span><\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\t\n\n\t<section class=\"snk-section snk-section_slimOnSingle\">\n\t\t<div class=\"container\">\n\n\t\t\t\n\t\t\t\n\t\t\t\t<div class=\"row snk-textColumns\">\n\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 col-md-6 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Lack of technical expertise<\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW30065560 BCX0\">Citizen Developers often do not have the same level of technical <\/span><span class=\"NormalTextRun SCXW30065560 BCX0\">expertise<\/span><span class=\"NormalTextRun SCXW30065560 BCX0\"> as professional developers. This can lead to inefficient code and potential security vulnerabilities.<\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 col-md-6 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Quality and scalability<\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW144940468 BCX0\">A<\/span><span class=\"NormalTextRun SCXW144940468 BCX0\">pplications created by Citizen Developers may not <\/span><span class=\"NormalTextRun SCXW144940468 BCX0\">exhibit<\/span><span class=\"NormalTextRun SCXW144940468 BCX0\"> the same quality and scalability as those developed by experienced software developers. This can pose problems when applications are intended for widespread use.<\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 col-md-6 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Security risks<\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW261844619 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW261844619 BCX0\">L<\/span><span class=\"NormalTextRun SCXW261844619 BCX0\">ack of knowledge <\/span><span class=\"NormalTextRun SCXW261844619 BCX0\">regarding<\/span><span class=\"NormalTextRun SCXW261844619 BCX0\"> security aspects could result in applications that are vulnerable to security breaches, especially when dealing with sensitive data.<\/span><\/span><span class=\"EOP SCXW261844619 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 col-md-6 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Lack of standardization<\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW124519268 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW124519268 BCX0\">Citizen Development can lead to a variety of applications based on different platforms and technologies. This may complicate maintenance, integration, and standardization within the company.<\/span><\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 col-md-6 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Dependency on individuals<\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW15778173 BCX0\">I<\/span><span class=\"NormalTextRun SCXW15778173 BCX0\">f applications are created by individual Citizen Developers, and these individuals leave the company or change their positions, it can lead to challenges in maintenance and further development.<\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 col-md-6 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Limited complexity<\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW196987833 BCX0\">Citizen Development may not be suitable for complex software projects that require specific <\/span><span class=\"NormalTextRun SCXW196987833 BCX0\">expertise<\/span><span class=\"NormalTextRun SCXW196987833 BCX0\">. In such cases, professional developers are indispensable.<\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 col-md-6 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Lack of Documentation<\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">Applications created by Citizen Developers may not be adequately documented, making future maintenance and knowledge transfer within the team challenging.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 col-md-6 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Not always cost-effective<\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"NormalTextRun SCXW26929895 BCX0\">While Citizen Development is often considered a cost-effective alternative, inadequate applications may lead to higher long-term costs, especially if extensive rework or upgrades are <\/span><span class=\"NormalTextRun SCXW26929895 BCX0\">required<\/span><span class=\"NormalTextRun SCXW26929895 BCX0\">.<\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 col-md-6 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Lack of compliance<\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW204420796 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW204420796 BCX0\">In regulated industries, ensuring that applications created by Citizen Developers <\/span><span class=\"NormalTextRun SCXW204420796 BCX0\">comply with<\/span><span class=\"NormalTextRun SCXW204420796 BCX0\"> required standards can be challenging.<\/span><\/span><span class=\"EOP SCXW204420796 BCX0\" data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"col col-12 col-md-6 snk-textColumn\">\n\t\t\t\t\t\t\t<div class=\"snk-textBlock snk-textBlock_slim\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4>Increase in complexity<\/h4>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW47045080 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW47045080 BCX0\">While Citizen Development can accelerate the development process, there is a risk that the multitude of applications and platforms may lead to increased complexity in the IT ecosystem.<\/span><\/span><\/p>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<\/div>\n\t<\/section>\n\n\t\n\n\n\n<!-- { large } -->\n<!-- { default } -->\n<!-- {  } -->\n\t<section class=\"snk-section snk-section_slimOnSingle\" id='tools'>\n\t\t<div class=\"container\">\n\t\t\t<div class=\"snk-textBlock\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t<h2>Citizen Development Tools<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">Citizen Development Tools offer user-friendly interfaces, drag-and-drop functionalities, and visual modeling to simplify application development. They empower employees from various departments to implement their specific requirements without extensive programming knowledge.<\/span><span data-ccp-props=\"{&quot;335559685&quot;:0}\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{&quot;335559685&quot;:0}\">\u00a0<\/span><\/p>\n<h4><b><span data-contrast=\"auto\">Microsoft Power Platform<\/span><\/b><span data-ccp-props=\"{&quot;335559685&quot;:0}\">\u00a0<\/span><\/h4>\n<p><span data-contrast=\"auto\">The Microsoft Power Platform consists of three main components: Power Apps for application development, Power Automate for workflow automation, and Power BI for data visualization and business intelligence. This platform enables users to create custom applications, automate processes, and visualize data meaningfully without deep programming knowledge.<\/span><span data-ccp-props=\"{&quot;335559685&quot;:0}\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{&quot;335559685&quot;:0}\">\u00a0<\/span><\/p>\n<h4><b><span data-contrast=\"auto\">OutSystems<\/span><\/b><span data-ccp-props=\"{&quot;335559685&quot;:0}\">\u00a0<\/span><\/h4>\n<p><span data-contrast=\"auto\">OutSystems is a Low-Code platform that facilitates the rapid development of enterprise applications and mobile solutions. With a visual development environment and pre-built components, applications can be created with reduced programming effort, thereby shortening the time-to-market.<\/span><span data-ccp-props=\"{&quot;335559685&quot;:0}\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{&quot;335559685&quot;:0}\">\u00a0<\/span><\/p>\n<h4><b><span data-contrast=\"auto\">cplace<\/span><\/b><span data-ccp-props=\"{&quot;335559685&quot;:0}\">\u00a0<\/span><\/h4>\n<p><span data-contrast=\"auto\">cplace is regarded as the ultimate platform for Citizen Developers. It allows users to develop solutions in record time, making live changes instantly visible to all users. The platform offers No-Code, Low-Code, and Pro-Code capabilities to fulfill any software requirement. Business users and developers can accelerate their digitization projects and tailor them to meet organizational needs. With tailored software solutions, cplace becomes a shared platform for diverse applications and user groups, customizable and combinable.<\/span><span data-ccp-props=\"{&quot;335559685&quot;:0}\">\u00a0<\/span><\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.cplace.com\/en\/product\/platform\/\" target=\"_blank\" class=\"snk-btn-secondary_arrow\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" viewBox=\"0 0 36 36\" fill=\"none\"><path fill=\"currentColor\" d=\"M18.363 6.589 16.63 8.32l8.192 8.193-17.63-.002v2.452l17.63-.002-8.19 8.19 1.732 1.733 11.148-11.147-11.15-11.15Z\"\/><\/svg><span>Get inspired by the cplace Solution Kit<\/span><\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\t\n\n\n<section class=\"snk-textMedia snk-textMedia_right snk-section snk-section_dark\" id='conclusion'>\n\t<div class=\"container\">\n\t\t<div class=\"row snk-textMedia-inner\">\n\n\t\t\t<div class=\"col-12 col-md\">\n\t\t\t\t<div class=\"snk-textMedia-text\">\n\t\t\t\t\t\t\t\t\t<h2>\n\t\t\t\t\t\tConclusion on Citizen Development\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">The product strategy of Citizen Development platform manufacturers is clear: t<strong>he more potential software developers<\/strong> and users a company has,<strong> the greater the number of paid software licenses<\/strong>. Therefore, industry giants such as Oracle with Application Express (APEX), Microsoft with the Power Platform, and Google with AppSheet have entered the market. In addition, many medium-sized and smaller providers such as Mendix, WEBCON, or smapOne are active, some of them also in the open-source domain.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">cplace, as another player in the project management software market, is considered one of <\/span><a href=\"https:\/\/www.cplace.com\/en\/product\/customize-cplace\/\"><span data-contrast=\"none\">the ultimate platforms for Citizen Developers<\/span><\/a><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"col-12 col-md snk-textMedia-media\">\n\t\t\t\t<div class=\"snk-media snk-media_image\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.cplace.com\/wp-content\/uploads\/2023\/08\/cplace-CCP-lab-sticky-scrolling.jpg\" alt=\"Contribute your ideas!\" title=\"Contribute your ideas!\" \/>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\t\n\n\n<section class=\"snk-section snk-formComponent\" id='daimler'>\n\t<div class=\"container\">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col-12 col-md-6\">\n\t\t\t\t\t\t\t\t\t\t\t\t<h2>\n\t\t\t\t\tCitizen Development at Daimler Truck\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"snk-formComponent-desc snk-formComponent-richtext\">\n\t\t\t\t\t<p>Daimler Truck AG is one of the largest commercial vehicle manufacturers in the world. To lead sustainable transportation, several new products and propulsion technologies need to be developed and synchronized across the whole organization around the globe.<\/p>\n<p>In this Video you will get insights on a Citizen Development project at one of the world\u2019s largest commercial vehicle manufacturers and learn about the success factors that contributed to this development.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"col-12 col-md-6\">\n\t\t\t\t<div class=\"snk-formComponent-modal js-hbspt-form\"><h3>Watch video<\/h3><script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js-eu1.hsforms.net\/forms\/embed\/v2.js\"><\/script>\r\n<script>\r\n  hbspt.forms.create({\r\n    region: \"eu1\",\r\n    portalId: \"26267176\",\r\n    formId: \"326b529b-298a-42bf-916f-38196535ba5b\"\r\n  });\r\n<\/script><\/div>\t\t\t<\/div>\n\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\t\n\n\n<section class=\"snk-section\">\n\t<div class=\"container snk-cards-container\">\n\t\t<div class=\"snk-cards snk-cards_three\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"snk-card snk-card_linked\" href=\"https:\/\/www.cplace.com\/blog\/\" target=\"_self\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"snk-card-content\">\n\t\t\t\t\t\t\t\t<div class=\"snk-card-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"snk-card-headline\">Blog<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"snk-card-text\">\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"snk-text_sm\">Spannende Beitr\u00e4ge, interessante Einblicke und n\u00fctzliche Informationen aus der Welt des Projekt- und Portfoliomanagements.<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"snk-card-link\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"snk-card-linkBtn\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" viewBox=\"0 0 36 36\" fill=\"none\"><path fill=\"currentColor\" d=\"M18.363 6.589 16.63 8.32l8.192 8.193-17.63-.002v2.452l17.63-.002-8.19 8.19 1.732 1.733 11.148-11.147-11.15-11.15Z\"\/><\/svg><span>Zum cplace Blog<\/span><\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"snk-card snk-card_linked\" href=\"https:\/\/www.cplace.com\/ressourcen\/\" target=\"_self\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"snk-card-content\">\n\t\t\t\t\t\t\t\t<div class=\"snk-card-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"snk-card-headline\">Ressourcen<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"snk-card-text\">\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"snk-text_sm\">Nutzen Sie unsere kostenlosen Ressourcen, um Ihr Wissen \u00fcber PPM-Technologie und -Anwendungsszenarien zu vertiefen!<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"snk-card-link\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"snk-card-linkBtn\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" viewBox=\"0 0 36 36\" fill=\"none\"><path fill=\"currentColor\" d=\"M18.363 6.589 16.63 8.32l8.192 8.193-17.63-.002v2.452l17.63-.002-8.19 8.19 1.732 1.733 11.148-11.147-11.15-11.15Z\"\/><\/svg><span>Mehr erfahren<\/span><\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"snk-card snk-card_linked\" href=\"https:\/\/www.cplace.com\/events\/\" target=\"_self\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"snk-card-content\">\n\t\t\t\t\t\t\t\t<div class=\"snk-card-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"snk-card-headline\">Events &#038; Webinare<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"snk-card-link\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"snk-card-linkBtn\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"36\" viewBox=\"0 0 36 36\" fill=\"none\"><path fill=\"currentColor\" d=\"M18.363 6.589 16.63 8.32l8.192 8.193-17.63-.002v2.452l17.63-.002-8.19 8.19 1.732 1.733 11.148-11.147-11.15-11.15Z\"\/><\/svg><span>Mehr erfahren<\/span><\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":0,"parent":3059,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-14751","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>What is Citizen Development? 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